This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website, www.buddingtutoring.com.au. In this Privacy Policy 'we', 'us' or 'our' means ABN No. 50676024829: Seedling Education Pty Ltd, trading as Budding Tutoring.

Personal Information

The types of personal information we may collect about you include:

your name;

your contact details, including email address, mailing address, street address and/or telephone number;
your age and/or date of birth;
your demographic information, such as postcode;
your preferences and/or opinions;
information you provide to us through customer feedback;
details of products and services we have provided to you and/or that you have enquired about, and our response to you;
your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
information about your access and use of our website, including through the use of Internet cookies, your communications with our website, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
additional personal information that you provide to us, directly or indirectly, through your use of our website, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and
any other personal information requested by us and/or provided by you or a third party.

We may collect these types of personal information directly from you or from third parties.

Collection and use of personal information

We may collect, hold, use and disclose personal information for the following purposes:

to contact and communicate with you;
provide and manage your tutoring service;
process payments and manage billing;
for internal record keeping and administrative purposes;
for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;
to enquire about further business relationships into the future;
to comply with our legal obligations and resolve any disputes that we may have; and
to consider your sub-contractor application.

Disclosure of personal information to third parties

We may disclose your personal information to:

our employees, contractors and/or related entities;
third-party service providers who assist us in operating our business (e.g., payment processors, IT service providers);
legal, regulatory, or government authorities as required by law;
any other parties with your consent or as otherwise permitted by law.

By providing us with personal information, you consent to disclosure of your personal information to third parties who reside outside Australia as part of the list of potential third parties listed above, and acknowledge that:

we are not required to ensure that those third parties comply with Australian privacy laws; and
those third parties may be based in countries that may not have the same level of data protection laws as Australia.

Your rights and controlling your personal information

By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy.

If we receive personal information about you from a third party for the purpose of providing services to you as part of doing business, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information. In certain circumstances, as set out in the Privacy Act 1988 (Cth), we may refuse to provide you with personal information that we hold about you.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include secure storage, access controls, and encryption where appropriate.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy

Cookies and web beacons

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can adjust your browser settings to refuse cookies.

Links to other websites

Our website may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

Amendments

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.

For any questions or notices, please contact us at:

matt@buddingtutoring.com

0477 549 569